FAQ
What Are Remanufactured Toner Cartridges?
A remanufactured toner cartridge is a used toner cartridge that has been cleaned, inspected, repaired, tested, and remanufactured. Any printer or other piece of office equipment that uses a toner cartridge, rather than having toner added to the machine itself, can use a remanufactured cartridge. Remanufactured cartridges can provide great benefits over new, used, and new "compatible" cartridges.
What Is The Process?
A typical production process includes inspection and replacement of key components as needed such as the OPC (Organic Photo Conductor) drum, wiper blade, PCR (Primary Charge Roller) and magnetic roller. One of the most critical parts of a cartridge is the OPC Drum. We only use new drums that have a harder more durable surface in our cartridges to ensure OEM equivalent results.
OEM vs Remanufactured Toner Cartridges
New or OEM (Original Equipment Manufacturers) cartridges are made by HP, Cannon Lexmark, Brother or other original manufacturers. They are usually manufactured using a combination of new and recycled parts at factories throughout the world. For example, on the box of an HP C4127X you can read: “This newly manufactured product may contain parts and materials recovered from the HP Planet Partners recycling program” and on the box of a Canon FS-4: “This cartridge may contain reconditioned parts and remolded materials.”
Remanufactured cartridges are those that have been remanufactured for another use. This remanufacturing process involves disassembling, cleaning, refilling toner, replacing appropriate components, print testing and repackaging. Each of our cartridges meet or exceed the quality standards of a new cartridge.
A remanufactured cartridge is a cartridge that has been:
- Completely disassembled
- All components inspected, separated and cleaned
- New drum installed or used drum is tested using the LT-777 testing machine
- New wiper blade installed
- New magnetic roller installed or used magnetic roller is tested using the LT-777 testing machine
- Toner container filled with new toner to original specifications
- Toner container sealed with pull-out strip to prevent leakage
- Cartridge reassembled and tested
- These cartridges have been completely rebuilt
Are Refilled Cartridges The Same As Remanufactured Cartridges?
No! Absolutely not and we do not sell refilled cartridges. All our cartridges are remanufactured. Although some people still think of them as the same, there is a big difference between remanufactured and refilled cartridges. A refilled cartridge has been drilled out and refilled with new toner inside which is also known as “drill-n-fill” method. Since the drum and other parts are not reconditioned or replaced, refilled cartridges can cause many problems. Recycled cartridges using “drill-n-fill” method may damage your equipment, and accordingly, have given the remanufactured industry a bad reputation.
What are the benefits of Remanufactured Toner Cartridges?
The most obvious and tangible benefit of remanufactured toner cartridges is that they save money. On a per copy basis, remanufactured toner cartridges cost 30% to 60% less than new toner cartridges.
Additionally, remanufactured toner cartridges benefit the environment. A toner cartridge consists of about three pounds material: 40% plastic, 40% metal, and smaller amounts of paper, rubber, foam, and toner. Simply disposing this cartridge into a landfill is a senseless waste. This waste is avoidable, however, as 97% of these components can be recycled or reused. Using remanufactured toner cartridges keeps these materials out of the landfill, and conserves natural resources by eliminating the need to extract materials to make new toner cartridges.
Will Using Remanufactured Toner Cartridges Void My Equipment Warranty?
No. Equipment manufacturers cannot void warranty of your equipment or service contract for using remanufactured cartridges. Current laws prohibit any manufacturer from requiring you to buy their product exclusively. The Magnuson-Moss Warranty Act, ensures that a printer's warranty cannot be voided by using aftermarket toner cartridges.
Here is what HP says: “HP’s warranty: for HP printer products, the use of non-HP toner cartridge or a refilled toner cartridge does not affect either the warranty to the customer or any HP support contract with the customer.” https://support.hp.com/us-en/document/c01848047
What If I experience a Print Quality Issue?
If a cartridge does not meet expectation, simply notify us at help@printteamink.com and return the cartridge and a page sample showing the print quality problem in the box it came in and a replacement cartridge will be sent at no charge along with a pre-paid RMA shipping label to return defective cartridge.